What are the responsibilities and job description for the Host position at Lotte Hotel Americas?
JOIN LOTTE
LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our next journey in Seattle and share a great story that pursue love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.
We invite you to join us today.
PURPOSE OF POSITION:
Reporting to the Food and Beverage Manager, a host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.
THE IDEAL CANDIDATES WILL HAVE:
EDUCATION: High school diploma or its equivalent preferred.
EXPERIENCE: Experience in food & beverage services.
CREDENTIALS: Washington State food handlers permit preferred. MAST 12 beverage service permit preferred.
- Must possess basic computer skills.
- Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy.
- Must show basic computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.)
- Must be knowledgeable about applicable laws regarding the operation of hotels and restaurants.
- Excellent organizational skills.
- Possess a gracious, friendly, and fun demeanor.
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
- Ability to work independently and to partner with others to promote an environment of teamwork.
- Results oriented with the ability to be flexible and work well under pressure.
- Excellent interpersonal skills with strong written and verbal communication abilities.
- Ability to work a flexible schedule: weekends, holidays, AM, PM, and overtime when needed.
BENEFITS AT LOTTE:
- Competitive wages
- Retirement Savings Plan (401k) with company matching
- Vacation Days
- Two Personal Days to use every calendar year
- A rich culture of Team Member Recognition
- A Learning and Development program for our top performers
