What are the responsibilities and job description for the Dental Insurance Coordinator position at Lotus Dental?
Job Title: Patient Services & Insurance Coordinator – Dental Office
Location: Metairie, LA
Full-Time | Monday–Thursday | 7:40 AM – 5:00 PM
A Great Opportunity to Grow with a Great Dental Team!
We’re looking for a friendly, organized, and detail-driven Patient Services & Insurance Coordinator to join our front office team. This is an exciting opportunity for someone who enjoys both patient interaction and behind-the-scenes insurance coordination in a supportive and well-run dental practice.
What we are looking for:
- Highly organized and self-motivated
- Professional, positive, and dependable
- Comfortable with dental/medical insurance terminology
- Tech-savvy and confident with dental software
- Excellent at making patients feel welcomed and cared for
Responsibilities:
- Greet patients at check-out with a warm and professional attitude
- Collect and process patient payments accurately
- Verify and manage insurance benefits and patient eligibility
- Submit claims and follow up with insurance companies as needed
- Keep detailed, up-to-date patient records and treatment documentation
- Support day-to-day office tasks: scanning, faxing, filing
- Answer phone calls and assist with patient and provider inquiries
- Coordinate with clinical team to ensure accurate scheduling and treatment flow
- Maintain voicemail system and ensure timely responses
- Help optimize provider schedules and overall front office efficiency
- Ensure dental software is updated and running smoothly
Benefits:
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) or Retirement Plan
- Health Insurance
- Dental Benefits for Employee and Immediate Family
- Uniform/Scrubs Allowance
- Continuing Education & Training Opportunities
If you enjoy working with people, are detail-oriented, and want to be part of a team that values excellence and compassion—apply today. We’d love to meet you!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 35 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $18