Technical Program Manager

LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. 

From this initial work, LotusFlare’s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network Operator® Cloud.  LotusFlare DNO™ Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers.

RESPONSIBILITIES 

• Stay abreast of the latest technologies and trends in infrastructure management, network design, and cost optimization.
• Design, implement, and maintain a robust, scalable, and cost-effective infrastructure architecture, including network topology.
• Ensure adherence to industry best practices and security standards for infrastructure and networking.

• Develop and execute comprehensive infrastructure roadmaps and project plans, incorporating network upgrades, optimizations, and cost reduction initiatives.
• Manage infrastructure projects from inception to completion, ensuring on-time delivery and within budget.
• Collaborate with cross-functional teams (development, operations, security, networking, finance) to align infrastructure initiatives with business objectives and cost targets.
• Track and report on infrastructure performance metrics (availability, latency, capacity), network health, and infrastructure costs.

• Design and implement disaster recovery plans that meet stringent RTO and RPO requirements while minimizing cost impact.
• Regularly test and validate disaster recovery procedures, including failover and network routing.
• Conduct capacity planning and performance optimization to ensure high availability and cost-effective resource utilization.

• Implement and maintain robust security measures to protect the infrastructure, network, and user data.
• Conduct regular security audits and vulnerability assessments of infrastructure and network components.
• Stay informed about emerging security threats and develop mitigation strategies for both infrastructure and network vulnerabilities, balancing security with cost considerations.
• Review and plan Kernel Patching, package Patching and database Patching. 

• Design and implement scalable, efficient, and cost-effective network architectures to support the demands of a dynamic microservices environment.
• Optimize network performance for low latency and high throughput while minimizing bandwidth and resource costs.
• Troubleshoot and resolve complex network issues.
• Monitor network traffic and capacity planning to identify bottlenecks, plan for future growth, and optimize costs.

• Continuously analyze infrastructure and network costs to identify opportunities for savings.
• Implement cost-saving measures such as rightsizing resources, leveraging spot instances, and utilizing reserved instances.

REQUIREMENTS

• 5 years of experience in managing complex infrastructure environments, including network design and management.​​​​​​​
• Strong technical background in microservices architectures, NoSQL databases, cloud technologies, network protocols, and cost optimization strategies.
• Proven track record in program/project management and delivering cost savings.
• Experience with high availability, disaster recovery, and security best practices for both infrastructure and networks.
• Excellent communication and interpersonal skills.
• Strong leadership and team-building abilities.
• Problem-solving, analytical, and negotiation skills.
• Ability to work under pressure in a fast-paced environment.