Housing Assistant

LOCATION: Lakeview Apartments- Seattle, WA

Reports To: Property Manager

Hours:  Full-time, 40 hours a week

Pay Range: $19.92-$23.90 hourly, DOE 

Benefits: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees).

Position type: Non-exempt. Unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU).

The Housing Assistant will carry out such duties as needed and directed by the Property Manager including customer service, collecting rents and recording financial information into property management software; working with applicants and residents to complete eligibility paperwork; coordinating with utility and repair vendors; and administrative work and other duties as assigned. 

Responsibilities:

1. Assist with administrative duties that are related to the operating of the property including rent collection, recording financial information, and making daily deposits.

2. Assist with preparation of spreadsheets, grants, funding applications, correspondence and reports as they relate to the housing programs.

3. Answer questions, phone inquiries and screen calls as needed.

4. Photocopy, process transmittals/mailings and other office duties.

5. Coordinate with vendors to do repairs; forward maintenance request forms to LIHI’s maintenance department; track maintenance tickets.

6. Other duties and responsibilities as assigned.

Qualifications:

1. A minimum of two years of related work.

2. Excellent written and verbal communication; works well without direct supervision.

3. Working knowledge of computers and Microsoft Office.

4. Ability to work with a diverse community.

5. Must pass criminal background and drug screening.

The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify system.

About us:

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 4,500 affordable housing units and manages over 2,500 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 1,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI is a BIPOC organization committed to anti-displacement, equitable development, and social racial justice. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.