What are the responsibilities and job description for the Account Manager position at LSPedia Inc?
.About LSPedia
Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan Company and recognized on INC's list of the fastest-growing companies in America, LSPedia stands as a beacon of innovation and excellence.
Our cutting-edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Walmart, Rite Aid, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.
At LSPedia, we are fueled by a passion for innovation and a commitment to excellence. Join our rockstar team as we continue to expand and shape the future of traceability and supply chain solutions. We are actively seeking individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company. Together, we are driving the evolution of industries and shaping a more connected, compliant, and efficient future
Description
We are looking for an experienced Account Manager to join our growing Pharmaceutical Software company. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients and ensure their satisfaction with our products and services. You will serve as the main point of contact for our customers, acting as the liaison through the implementation process, providing them with additional product and service recommendations, and monitoring their data usages. If you are a motivated self-starter with a passion for building relationships and meeting sales targets, this is the perfect role for you!
Responsibilities
- Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services.
- Serve as the main point of contact for our customers, acting as the liaison through the implementation process, providing them with additional product and service recommendations, and monitoring their data usages.
- Develop and execute sales strategies to meet and exceed our targets.
- Actively assess current clients for opportunities to expand product and service offerings
- Manage contracts and agreements with clients, ensuring all details are accurate and up-to-date.
- Participate in meetings with clients on a regular basis to understand their current and future needs
- Collaborate with cross-functional teams (e.g. product, marketing, customer service) to ensure the best possible customer experience.
- Prepare and deliver presentations and proposals to clients.
- Travel to visit with key clients as necessary to meet revenue objectives.
Requirements
- Bachelor’s degree in business administration, sales, marketing or a related field.
- Proven track record of successful sales and account management experience, preferably in the software or pharmaceutical industry.
- Exceptional communication and negotiation skills.
- High level of professionalism and excellent interpersonal skills.
- Self-motivated and results-driven.
- Detail-oriented, with excellent organizational and time-management skills.
- Proficient in Microsoft Office suite and any CRM software