What are the responsibilities and job description for the Food Runner position at Lucky Strike Entertainment, LLC?
Description
Lucky Strike Entertainment is an upscale entertainment venue that provides a unique bowling, full-service restaurant, bar lounge, and arcade gaming experience. www.luckystrikesocial.com.
Why Lucky Strike?
FUN! We add a whole other element other than your tradition food and beverage concept. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment.
CAREER PROGRESSION: A strong percentage of our Managers, Chefs, and Directors are promoted from within.
INCLUSIVITY: Lucky Strike is a fan of style. We encourage individualism and freedom of expression. Be who you are! Bring your style, vibe, and persona to the team.
Lucky Strike Entertainment is seeking Food Runners to ensure that guests have an enjoyable dining experience during their visit to Lucky Strike by being hospitable, attentive to their needs and ensuring the venue is clean and presentable. Maintains personal integrity by abiding to and supporting Lucky Strike's Mission Statement and Core Values principals through positive attitude and with joyful energy.
Essential Responsibilities:
The Food Runner’s duties include, but are not limited to, the following:
- Greets guests with a smile and a friendly greeting
- Ensures that the food is delivered from the kitchen to the guests’ table timely and accurately
- Maintains the company’s food safety and sanitation standards
- Coordinates food orders to guarantee timely and efficient delivery to guests
- Assists other front of house employees with any guest orders or requests
- Anticipates guest’s needs such as drink refills, table bussing, etc.
- Completes side work such as: rolling silverware, replenishing condiments, cleaning menus, etc.
- Demonstrates menu knowledge and uses the knowledge to enthusiastically make recommendations about menu items, entertainment options in the venue, future parties, etc.
Requirements
- 1 year of previous food runner experience, preferably in a fast pace and full-service restaurant/bar or entertainment venue, but not required
- 6 months of customer service experience
- Enthusiastic, outgoing and cheerful!!
- Passionate about guest service and hospitality
Perks:
- Eligibility for benefits after a 12-month measurement period
- Discounted food during non-working hours
- Free bowling, billiards, ping pong, darts, arcade games. etc.*
- Flexible schedules
- Family like environment / exceptional work life balance
- Pay via pay card that can act as a credit card
- Referral bonuses
- Same day offers / on the spot hiring
- Celebrity sightings / media appearances (not guaranteed but super exciting!)
- Growth & development opportunities
Lucky Strike Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
