What are the responsibilities and job description for the Houseperson Housekeeping position at LUMA Hotel San Francisco?
WHO WE ARE
The brand new LUMA Hotel in San Francisco, featuring sleek and modern guest rooms is set to open in winter. Steps away from the NBA Chase Center and MLB Oracle Park, this brand new hotel with excellent street access will bring a comfortable space for guests and new energy to the neighborhood at 3rd and Channel Streets in the Mission Bay area of San Francisco!
THE ROLE
The Houseperson is responsible for assisting (delivering and picking up) guest room attendants with linens and trash from guest rooms, and, as needed, delivering requested guest items to rooms, including toiletries and amenities. Responsible for maintaining the cleanliness and the appearance of the hotel by deep cleaning and preventative maintenance. Responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service.
WHAT YOU'LL DO:
- Stocking housekeeping storage areas/closets.
- Delivering items as needed/requested.
- Cleaning designated areas around the hotel.
- Replenishing supplies and items as needed.
- Responding to guest requests and needs.
- Maintaining a clean and safe environment.
- Practicing a high attention to detail.
- Respond to special guest requests in a timely, friendly, and efficient manner.
- Work cooperatively and professionally with co-workers and supervisors.
- Other housekeeping duties as assigned.
WHAT WE LOOK FOR:
- Previous houseperson in a full service hotel or similar job experience preferred.
- Individuals with passion for customer service and able to work with others seamlessly. This means having no problem collaborating within a diverse team.
- Dynamic and working calmly under pressure.
- Ability to y be carrying/lifting up to 25 pounds, frequent kneeling, pushing, pulling, lifting and occasional ascending or descending ladders, stairs and ramps.
- Flexibility to accommodate varying schedules including weekends and holidays.
PERKS
At LUMA, we want you to be well and thrive. Our benefits package includes:
- Healthcare coverage
- 401K Savings Plan
- Wellness perks
- Commuter Program
- Paid time off
- Learning and Development resources
At LUMA, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to carolina.perdomo@lumahotelsf.com or calling 415‐980-0642 to let us know the nature of your request. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.