Safe Release Support Specialist (5674)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. 

LSF is looking for a talented Safe Release Support Specialist who wants to make an impact in the lives of others.

Purpose and Impact:

To assist Fingerprinting and Immigration Departments by setting up appointment, fingerprinting clients, coordinating with case managers and submitting necessary documentation to LIRS.

Essential Functions:

• Greets clients/visitors to the office.
• Answer calls and makes appointments.
• Fingerprints individuals for unaccompanied minors program using a LiveScan machine.
• Maintains records, prepares reports, and composes correspondence related to the individuals fingerprinted.
• Counsels sponsors on Family Reunification.
• Scan completed Family Reunification packet documents and email them to appropriate shelter case worker.
• Assists attorney and other staff as directed.
• Attends meeting with LIRS staff.
• Provides clerical support as directed.

Other Functions:

• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs
• Work on special projects with minimum supervision.
• Back up in the absence of the legal assistant.
• Performs other duties as assigned or required.

Physical Requirements:

• Must possess a clean/valid Florida Driver License, reliable transportation, and proof of Insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire).
• Able to sit and stand for long periods of time, utilizes telephone, computer, and other office equipment.
• Able to work in a fast-paced environment.
• Must be able to work flexible and long hours, including weekends and after business hours, if necessary.

Education: 

High School Diploma or GED, or other relevant degree or equivalent experience.

Experience: 

Experience working with clients; comfortable working closely with diverse client base.

Other Functions:

Other duties as assigned.

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Skills:

• Clerical, typing and computer proficiency required.
• Good written, verbal communication and interpersonal skills with persuasive abilities.
• Must exercise discretion and good judgment in dealing with sensitive issues.
• Able to work with the public.
• Able to follow written and oral instructions.
• Able to work independently and with minimal supervision (initiative).
• Dependable and reliable.
• Initiative and follow through to ensure all assignments are completed.
• Bilingual (Spanish/English)

Principle Accountabilities:

• Reports to Attorney/Director.
• Must be a team player.
• Accurate, complete and timely submission of required reports and documentation to LIRS & LSF.
• Effective working relationship with clients (providers).
• Adherence to LSF policies and procedures.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.  

Amazing benefits package including:

• Medical, Dental and Vision
• Teladoc (24/7 online access to doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.