What are the responsibilities and job description for the Outreach Coordinator position at Lutheran Social Services of Illinois?
Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.
LSSI is seeking a full-time Outreach Coordinator Monday through Friday, 9:00AM to 5:00PM. This position is both remote/hybrid in office.
This position complies with the Governor’s Executive Order COVID-19 vaccination mandate; which requires full vaccination unless you have a medical or religious exemption. If not vaccinated, weekly COVID-19 testing and results are required.
Duties and Responsibilities:
- Utilize motivational interviewing skills to engage clients in therapeutic and collaborative ways.
- Make initial outreach calls to clients and provide education about the RISE IHPA program and services.
- Complete Transitions of Care Assessments.
- Develop rapport and establish collaborative relationships with hospital staff and Managed Care Organizations.
- Performs other related tasks as needed.
Qualifications:
- High School Diploma with experience in Customer Service. Bachelors in human/social services or psychology is a plus.
- Must have good written and oral communication skills and proficiency in English language.
- Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software.
- Spanish speaking is a plus.
Benefits and Perks:
Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping others live better lives, as well as these career advantages:
- Competitive salary based upon relevant education, experience and licensure
- Opportunity for advancement
- Comprehensive benefits package, including healthcare insurance, up to 26 days of paid time off per calendar year, 10 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours
- The training you need to learn, grow, and succeed!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.
