Install Coordinator

The Role

Schedule installation jobs and prepare the installers so they can accomplish the highest

quality installations, every time. You are the glue that holds the installation department together.

Responsibilities

• Project Scheduling: Plan and coordinate installation, projects, creating detailed schedules that outline tasks, deadlines, and resource allocation.

• Communication Hub: Act as the primary point of contact between clients, installation teams, and internal stakeholders, ensuring clear and timely communication throughout the project lifecycle.

• Resource Management: Assign installation teams, equipment, and materials to projects, optimizing resource utilization and availability.

• Issue Resolution: Address any installation – related issues or setbacks promptly, identifying solutions and taking corrective actions to minimize disruptions.

• Documentation: Maintain accurate project documentation, including installation plans, progress reports, and change orders, to ensure a comprehensive project record.

• Budget Monitoring: Keep track of project budgets, expenses, and cost estimates, ensuring adherence to financial guidelines and seeking approval for any budget changes.

• Client Satisfaction: Maintain a strong focus on client satisfaction by addressing client inquiries, providing updates, and ensuring that installations meet or exceed expectations.

• Reporting: Generate regular reports on project progress, including key performance indicators, milestones achieved, and potential risks or delays.

• Continuous Improvement: Identify opportunities for process improvement and efficiency gains in the installation coordination workflow, implementing best practices to enhance operations.

• Team Collaboration: Collaborate with cross-functional teams, including sales, engineering, and customer support, to ensure seamless project execution and client satisfaction.

• Post-Installation Support: Offer post-installation support as needed, addressing any client concerns or warranty-related issues.

• Documentation: Maintain accurate records of installations, including documentation of completed work, compliance with specifications, and any necessary warranty information.

Competencies for Success

• Highly organized with exceptional follow-through abilities.

• Strong verbal and written communications.

• High integrity with advanced social skills and ability to make solid connections.

• Strong desire to be a better at your job tomorrow than you are today.

• Personality that blends well with a fast-paced, goal-driven environment.

• Competitive individual contributor who also loves to win as a team.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Operations management: 1 year (Preferred)

Work Location: In person

Salary : $70,000 - $80,000