What are the responsibilities and job description for the Cell Phone Technician position at Mac Made Easy?
Overview:
We are seeking a skilled Repair Technician to join our team in Hilo. As a Repair Technician, you will be responsible for diagnosing, repairing, and maintaining various electronic devices and equipment. This is a hands-on role that requires strong technical skills and the ability to troubleshoot and resolve issues efficiently.
Responsibilities:
- Analyze and diagnose hardware and software issues on a variety of devices, including Windows and Mac OS computers, mobile devices (iOS and Android), and other electronic equipment
- Perform repairs on devices such as smartphones, tablets, laptops, desktops, and gaming consoles
- Conduct software troubleshooting and updates to ensure optimal performance
- Provide technical support to customers both in-person and over the phone
- Maintain accurate records of repairs, including parts used and work performed
- Collaborate with team members to improve repair processes and efficiency
Skills:
- Strong technical knowledge of hardware and software troubleshooting
- Proficiency in analyzing and diagnosing issues on Windows and Mac OS platforms
- Experience with mobile device repair, including iOS devices
- Excellent problem-solving skills with the ability to think critically
- Strong communication skills for providing technical support to customers
- Ability to work independently as well as collaborate with a team
Join our team and contribute your expertise to our growing company. We offer competitive pay rates and opportunities for career advancement.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 19 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
Work Location: In person
Salary : $18 - $20