What are the responsibilities and job description for the Mailroom and Logistics Assistant position at Macro?
Mailroom and Logistics Assistant Ref: VN189 Cary, North Carolina US
About Us
At Macro, you get the best of both worlds: a well-established industry leader with global presence and a roster of blue-chip clients, and a people-centric business with a friendly and supportive culture. In other words, when you join Macro, you can seriously accelerate your career, all while having fun with colleagues invested in your success.
About the Role
In this role, you will provide professional post room and porterage services to the client. You will ensure that mail and courier items are correctly sorted, delivered and processed within the required SLA’s and using the correct processes.
You will be a figure head for Facilities Post Room Services and assist the client with all porterage and office move requirements. Additionally, you will assist with any other ad hoc duties as required.
Main Job Responsibilities
- Collect, sort, and deliver internal and external mail correctly and on time to and from different departments.
- Ensure that post is correctly sorted, ensuring accuracy and attention to detail at all times.
- Ensure that all mail is sorted in line with deadlines and service levels.
- Sort and frank mail as requested.
- Arrange for mail to be sent Recorded or Special Delivery where necessary, ensuring the correct procedures are followed.
- Ensure that all deliveries to departments are carried out in a timely, professional, and customer focused manner.
- Ensure that all collections are undertaken at the required time.
- Arrange and track courier collections and deliveries.
- Maintain accurate records for inclusion in monthly management information reports and for audit purposes.
- Assist with any porterage requirements, including minor office moves and town hall meetings.
- Manage all furniture and equipment.
- Undertake any other appropriate duties commensurate with the size and function of the role.
About You
The ideal candidate should have:
- Experience working in a team environment.
- Ability to work accurately with attention to detail and ownership of their own work.
- Excellent communication skills.
- Knowledge of mail procedures relating to Special and Recorded delivery.
- Understanding of how to operate the Franking equipment.
- A positive approach and a willingness to assist others in achieving overall objectives.
Salary is $45,000 annually.
Diversity Statement
Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Salary : $45,000