What are the responsibilities and job description for the Fine Jewelry Associate position at Macy's - Mays Landing, NJ?
Be proficient in use of all POS systems including Search and Send and My Client.
Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.
Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling.
Offer to put purchase on customer’s Macy’s charge account.
Suggest additional merchandise to compliment customer selection.
Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer.
Participate in pre-selling and sales driving events including trunk shows to maximize sales.
Stay informed on current promotional events and sales.
Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches.
Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base.
Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.
Offer to call other locations if merchandise is unavailable within store or offer Search & Send.
Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection).
Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Perform other duties as assigned, including but not limited to watch sizing and ear piercing.
Adhere to asset protection programs and procedures to ensure audit compliance.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Work Location: One location