Retail Fulfillment Associate

As a key member of our retail team, you will play a crucial role in driving a seamless shopping experience for our customers.

Key Responsibilities

• Support operational activities to drive sales, profit, and excellent customer service.
• Collaborate with the store team to deliver results in a friction-free shopping environment.
• Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in-store pickup orders ready for customers.
• Process shippable returns and abandoned in-store pickup orders.
• Conduct customer pick-up including retrieving orders from our back-of-house storage and delivering them curbside to the customer.
• Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders.
• Pick Not Found merchandise to improve fill rate.
• Expedite aged orders to improve Speed-to Ship to our customers.

You will have the opportunity to learn and apply new skills, such as using handheld devices, MyShip, and POS systems, to ensure all procedures, policies, and standards are followed.

By joining our team, you will be contributing to a dynamic and customer-focused work environment that values teamwork, adaptability, and continuous improvement.

Salary : $43,000 - $74,000