What are the responsibilities and job description for the Customer Service Representative position at Made Acquisitions Inc?
Responsibilities:
- Greet and assist guests at event
- Answer customer questions in both English and Spanish
- Provide accurate information
- Handle customer concerns or complaints calmly and professionally
- Set up or clean up areas as required before or after the event
What We Offer:
- Flexible scheduling
- A supportive team environment
- Opportunity to work at exciting events
- On-site training provided
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Positive attitude and helpful personality
- Ability to stand, walk, and be on your feet for extended periods
- Must be reliable and punctual
- Must speak and understand both Spanish and English clearly