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MMSD Substitute Secretary

Madison Metropolitan School District
Madison, WI Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the MMSD Substitute Secretary position at Madison Metropolitan School District?

$26.28 - 26.28

MMSD is seeking highly motivated and energetic applicants for openings for the 2025-2026 school year. Applicants should have a good attitude, ability to create a welcoming environment, a willingness to learn, and passion for impactful work and learning.

Purpose

Under general supervision of an administrator/School Principal performs secretarial and clerical tasks. Must have the ability to perform in a dynamic environment and exemplify professionalism with an upbeat attitude to ensure efficient operations within the office. Clerks must provide professional communication in person, via phone, and email. Familiarity with a wide range of administrative concepts, practices, and procedures is preferable.

This is a high visibility position. The first contact for students, visitors, staff, and families calling or entering the school campus for support. A wide degree of creativity, competency, and latitude is expected

Job Duties .

These are not to be construed as exclusive or all-inclusive. Other responsibilities may be required and assigned.

  • Provide Front Desk Customer Assistance
  • Support Substitute Teachers, Substitute Special Education Assistants, etc.
  • Support staff and family communication
  • Assist students on a daily basis with day-to-day needs, questions, and concerns in a fast-paced environment
  • Assist staff, volunteers and parents with various questions and concerns
  • Distribute and maintain records for Metro Bus passes
  • Assist with the coordination of substitutes in the mornings
  • Assist with running electronic sign in

Related duties as assigned; examples include:

  • Maintain payroll exception form for class coverage
  • Process student fees
  • Maintain class size records, class lists and student attendance records, including tardiness
  • Processes memos, letters, reports, and correspondence
  • Create and manage student behavioral files as needed:

Minimum Qualifications

  • Secretarial experience or a closely related customer service experience
  • Knowledge of current technology
  • High school diploma or equivalent
  • Experience working cross-culturally and/or commitment to work toward one's own cultural competence (i.e., valuing difference/diversity, recognizing personal limitations in one's skills and expertise, and having the desire to learn in these areas)
  • Experience using Microsoft Office Suite, Google applications, email, and other related technology
  • Experience working with children and youth
  • Experience working cross-culturally and/or commitment to work toward improving one's own cultural competence, i.e., valuing difference/diversity, recognizing personal limitations in one's skills and expertise, and having the desire to learn in these areas.

Desired Qualifications

  • Bilingual language proficiency in Spanish and English and/or Hmong and English
  • Experience using employee database applications
  • Experience in the use of student data information systems
  • Experience working in a school setting working directly with students who are considered "at-risk"

Position Competencies

  • High Expectations For Every Student: Ability to demonstrate, through actions and words, that every student can achieve high standards. Hold a commitment to excellence and equity for all students.
  • Quality Instructional Practice: Ability to follow verbal and written lesson plans and/or directions. Ability to build connections and relationships with adults and youth.
  • Cultural Competence: Ability to understand and articulate the systems and beliefs that may lead to inequitable outcomes for learners of color as well as adapt instruction to meet the needs of each student.
  • Data Proficiency: Ability to use provided tools and resources (computer, smartboard, software applications, ect.)
  • Team Collaboration: Ability to collaborate with peers.
  • Student & Family Engagement: Ability to initiate and build relationships with students. Ability to understand unique family characteristics and find ways to engage families. Experience working with children and youth (ages 4 years - 19 years)
  • Resilience & Results Orientation:Ability to be on time, dependable and able to adapt to change. Ability to find challenges exciting and persist in the face of challenges.
  • Self-Awareness & Growth Mindset: Ability to reflect on strengths and growth areas regularly as well as seek mentors to improve.

Hiring Process

  • Review completed applications and references
    • Minimum of 3 (three) references. Please provide email addresses and at least 1 supervisor
  • Interview/Assessment (phone, virtual, or in person format)
  • Onboarding process
    • May include completing a paid Substitute Training
Questions : Contact the MMSD Substitute Office

SubOffice@madison.k12.wi.us,

Mariah Burmah: (608) 663-1862

Marquita Carr: (608) 1846

Toya Pedracine-Stewart: (608) 663-8451

TLPedracine@madison.k12.wi.us,

Why You Should Work with MMSD!

The Madison Metropolitan School District (MMSD) is the second-largest school district in Wisconsin. We have a simple but bold vision — to ensure that every school is a thriving school, that prepares every student to graduate from high school ready for college, career, and community. We welcome applicants who will actively contribute to our ongoing commitment to making MMSD a thriving, welcoming environment for all students, families, and staff.

In addition, we have a great compensation package. Visit our benefits page and compensation page for more information.

Becoming a Model School District

The Madison Metropolitan School District is committed to being anti-racist, culturally responsive, and inclusive. We have a simple but bold vision — to ensure that every school is a thriving school, fostering the growth of every student so they graduate from high school ready for college, career and community.

Our strategy is captured in our strategic framework , and centers on three major goals: that all children achieve academically, that our schools are places where children and adults thrive, and that our Black youth excel at school. To achieve this vision, we seek to retain staff in all positions, who are committed to being anti-racist, culturally responsive, and inclusive. Staff who will actively contribute to our ongoing commitment to making MMSD a thriving, welcoming environment for all students, families and staff.

We firmly believe in and are here to create a work environment that is challenging and rewarding, while supporting employees in their career path. We strive to provide, encourage, grow, and develop a talented workforce that better supports and represents the diversity of our student population. We know this vision doesn't come to life without dynamic leaders and support staff in every school.

About Our District

The Madison Metropolitan School District is the second largest school district in Wisconsin. The district serves a beautifully diverse population of more than 25,000 students. More than half are students of color. Almost half come from low income households. Nearly one third are English Language Learners, and more than 100 languages are represented in our schools. Madison schools are committed to making this district a place where every child thrives.

Salary : $26

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