What are the responsibilities and job description for the Veterinary Receptionist position at Madison Veterinary Hospital?
We are looking for a dependable, hardworking, experienced individual to join our growing team. Experience working in a veterinary hospital is preferred. As a receptionist your responsibilities will require customer service skills which includes but not limited to greeting clients as they enter the facility, answering phones (multiline phone system), scheduling appointments for exams and surgeries along with explaining procedures for appointments, communicating with clients verbally and electronically/written form, verifying medical history in order to refill medication, checking in and checking out clients/patients, explaining office policies, client education, daily cleaning duties (twice daily) and clean up accidents when they occur, filing/pulling files for upcoming appointments/callbacks, accepting payments, other general office duties and more. Having experience or product knowledge of preventatives and knowledge of dog and cat vaccine protocols is a plus.
Candidate must be able to file alphabetically, can type (40 wpm is average speed), be open to feedback and follow through with improvements.
You will have a 90-day probationary period at which time you will be evaluated with potential for an increase in pay based on your performance, offered medical, vision and dental insurance and AFLAC, annual uniform allowance and receive discounts on products and services for your pets. You will also be offered vacation time which will be prorated after your 90-day probation period. You are required to be punctual every day, you must be a dependable individual, hardworking and a quick learner. Prior experience is not required but is a big plus.
This position is full time, and the hours are Monday through Friday 8:15am - 5:45pm or 8:30am - 6:00pm. You will get a day off weekly (same day every week), and Saturdays are 7:30am - 12:00pm. Typically every other Saturday.
About the Company:
Madison Veterinary Hospital
Industry:
Healthcare Services
Salary : $14 - $16