What are the responsibilities and job description for the Field Service Representative - Part Time position at MAGID GLOVE & SAFETY MANUFACTURING CO, LLC?
- Meet key customer contacts to ensure needs are being met and products are available
- Monitor inventory stocking levels which may include ordering and replenishing inventory
- Maintain accuracy and functionality of all activities related to Vending Solutions
- Resolves customer problems promptly and accurately in a manner that will retain and promote world class customer service
- Performs troubleshooting on vending machines - if needed
- Follows designated route as defined by weekly schedule
- Documents and follows standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
- Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with Magid Vendsupport
- Complies with the safety and inspection requirements of the facility where the service is being provided
- Works collaboratively with Field Supervisor, Vendsupport, and Field Sales on a daily basis
- Good customer service skills
- Basic computer skills
- Detail Orientation
- Organizational Skills
- Communicates well with all stakeholders
- Industrial environment experience preferred
We are looking for a part-time Field Service Rep to work 2 days a week (Monday/Thurs or Tues/Friday), for 3-5 hours a day, averaging about 9-10 hours per week. The hours worked each day MUST fall between 7:00 am and 3:00 pm.
Magid Glove & Safety is America’s leading manufacturer, distributor and importer of hand protection and safety products i.e. work gloves, fall protection, gas detection, reusable and disposable respirators, clean room, 1st aid and all other safety related products. Magid is a financially stable, growing and privately held business, which has provided safety solutions to thousands of companies since 1946.
Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.