Sales Assistant

MagnaWave has been working with PEMF (Pulsed Electro-Magnetic Field) equipment for 15 years. Based in Louisville, KY, United States, we are proudly family-owned and operated. Our organization has a reputation for outstanding leadership, innovation, and expertise. Plus, we believe in having a little fun along the way with various team-building events, lunches, team recognition, casual dress, flexible work arrangements, and special events.

Our ideal candidate will have previous Sales and/or Customer Service experience. Prior experience in the veterinary or equine industry, or medical/electronic device sales industry is a plus! We are looking for an outgoing, positive personality to provide excellent customer service and to help increase our company's growth and revenue. This position requires an individual to work well within a team, support our sales staff, and coordinate multiple administrative and clerical activities. Opportunity for advancement!

Supervisory Responsibilities:

• None

Required Skills/Abilities:

• Ensures high levels of customer satisfaction through excellent service.
• Answers inquiries from clients concerning MagnaWave products, their uses, and the PEMF industry.
• Assigns sales leads, questions, and issues to sales staff.
• Provides information, quotes, credit terms, and other sales information to clients.
• Negotiates terms of sales and/or service agreements; prepares contracts, quotes, and submits orders.
• Collaborates with other departments, managers, and staff to confirm that orders are processed with accuracy and efficiency.
• Periodically prepares and reports results and status updates of accounts and leads.
• Assists with answering phone calls and coordinating appointments.
• Troubleshoots internal system issues.
• Provides clerical and administrative support to VP of Sales, Director of Sales and Sales Support Staff.
• Perform other duties as assigned.

Experience and Education Required:

• 1-2 years office experience, preferably in customer service or sales
• Proficient with Microsoft Office
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Solid communication and interpersonal skills
• Friendly, helpful, confident and engaging personality
• Detail-oriented and self-starter
• Infusionsoft experience a plus, but not required
• Mac experience a plus
• High School diploma required, college degree strongly preferred

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 35 pounds at times.
• Occasional off-site travel, Louisville area (<10%).

Note: This is not a remote position; however, candidate must be able to work from home every other Sunday. This will allow for an off day, on Friday, every other week.

**Unfortunately, due to the volume of applications we receive, we are unable to provide job details or application status updates via phone calls to the MagnaWave Office. If you are selected for an interview, you will generally be contacted by a Hiring Manager within 3 weeks of submitting your application/resume.  Thank you.