What are the responsibilities and job description for the Business Development Manager position at Magnetic Inspection Laboratory Inc?
Description
Basic Purpose and Objective of the Position
The BDM will develop and execute effective short and long-term sales strategies to develop relationships and grow the business. This includes creating and managing a sales pipeline, tracking key activities on critical targeted growth opportunities, and managing and collaborating with other MIL BDMs and customer success teams.
Major Responsibilities – reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Execute commercial sales strategies to produce results that meet or exceed quarterly and annual plans for revenue and gross profit. Deploy short- and long-term initiatives to cultivate sales using multiple methodologies’ (sales blitz, digital marketing campaigns, trade shows, etc.).
- Discover, cultivate, and share knowledge of new development programs and customer timelines. Provide exemplary customer support to Tier, 1, 2 or 3 accounts with thorough and incisive knowledge of the customers’ supply chain processes. Problem-solve with external and internal sources to find mutually acceptable terms for delivery concerns.
- Deploy excellent interpersonal, follow up, and time management skills to work with a broad hierarchy of team members at customer sites and internally so MIL becomes and remains our customer’s first choice.
- Use a formal sales process to identify, document and close sales in a timely manner. Assess and qualify decision makers within the customer’s organization. Develop organized and professional presentations demonstrating product knowledge and applicability to products and services to customer needs and requirements.
- Provide long-term and short-term strategic planning data for sales forecasting and budgeting based on information acquired through customer intimacy. Identify and capitalize on strategic trends.
- Conduct on-going market analysis by obtaining intelligence through multiple sources such as, customers and trade focus groups. Develop and implement regional strategies.
Requirements
Qualifications Education, Experience & Certifications
- Bachelor’s degree in an engineering, metallurgy or chemical discipline, or equivalent combination of education and experience.
- Minimum of 7-10 years’ sales experience growing revenue in a technical selling environment, closing targeted customers and/or projects on time, achieving planned gross profit margins and exceeding pipeline targets.
· Experience with the defense and aerospace program life cycle and decision gates and experience with highly technical products/services for the OEM and MRO market is also required. All BDMs will work to develop technical skills in Metal finishing.
Successful Essential Skills
- Ethical practice and business alignment - adheres to MIL Mission, Strategy and Values during rewarding and challenging times. Adheres to policy, procedure, and the law.
- Communication – ability to send a message clearly and succinctly in a variety of communication settings and styles. Must be able to interact and effectively communicate with individuals at all levels of the organization. Can create open channels of communication, adapt message to fit audience, express ideas clearly and concisely, keep others well-informed, listen carefully to input and feedback. Well versed in delivering training programs.
- Negotiation skills – developing partnerships so both sides gain value.
- Managerial courage - Willingness and ability to champion and enforce company procedures, standards and policies when that may pose a perceived risk professionally. Challenges the status quo. Ability to maintain utmost confidentiality in handling sensitive company and customer.
- Relationship management – after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization. Understands a person’s scope of responsibility and decision-making authority. Invites input from each person and shares ownership and visibility.
- Excellent problem-solving skills. Uses rigorous logic and methods to solve problems producing effective solutions to problem statements. Applies solutions so that both customer and MIL win.
- Excellent time management skills: concentrating effort on priorities and overall planning, awareness, and response to what is due now, short and long term.
- Strong computing skills: i.e.CRM, Power Point, Excel.
- Ability to initiate and complete multiple concurrent projects.
- High level of business acumen: Understands policies, practices, technology, trends and information and how those affect the business.
Successful Essential Behaviors
- Has a heightened sense of urgency and works at a quick pace (high energy). Pursues everything with energy, drive, and a need to resolve (close).
- Process oriented: understands how to separate and combine tasking into efficient work-flow and can see opportunities for synergy.
- Cooperative with others and helpful to the rest of the team in getting work done.
- Upholds values and strategy of the organization. Exhibits integrity as a person and in their work. Maintains appropriate confidentiality of the company, customers, and product and application specific details. Deals effectively with all races, nationalities, cultures, disabilities, ages and genders. Supports equal and fair treatment and opportunity for all.
- Actively works to continuously improve his/her work skills and the skills and competency of the Purchasing team.
- Has a can do, will do attitude.
Work Environment and Physical Demands
- Overnight travel more than 50% of time worked. Must also be able to physically drive in the car for long periods of time while traveling to customer locations.
- Works in office environment but may take tours into customer production facilities to gather information. Must be able to wear customer-required and MIL PPE (safety shoes and safety glasses).
- 60% sitting; 10% stooping and bending; and 30% standing or walking.
- Lift and transport an average weight of 5 lbs., maximum 10 lbs.
- Manual dexterity of both hands. Near Visual Acuity (either corrected or uncorrected).
- Ability to hear and understand others, articulate verbal direction and instruction, give feedback to others and brainstorm with customers and engineers.
- Must be eligible to work in ITAR environment.
Interactions: Regular contact and communications with all levels of the organization and customers to collect information, sell, plan, organize, or evaluate resources as necessary in the fulfillment of job duties. Supervision Provided:NoneHow This Position Contributes to the Effectiveness of the Quality Management SystemThe Business Development Manager is responsible for generating sales. Collecting the right information from the customer is the first step to processing parts correctly.