Medical Office Receptionist

MEDICAL FRONT OFFICE RECEPTIONIST

We are looking for a full-time Front Office Receptionist to join our family at Magnolia Family Practice. Experience in a medical front office setting is highly preferred, but we will consider training a highly motivated individual with experience in other front office receptionist roles. Experience with eClinicalWorks EMR is preferred.

Only serious candidates should apply. To apply, please download the application for employment on our website at www.magnoliadoc.com under the “Forms” link and email it along with your resume to officemanager@magnoliadoc.com.

Qualified candidates must be:

· Able to communicate well

· Professional

· Dependable

· Honest

· Courteous

· Personable

· Responsible

· Respectful

· Organized

· Accurate and detail oriented

· Able to multi-task

· Able to continuously demonstrate superior customer service skills

· Able to deal with the stress of differing and sometimes demanding personalities of co-workers

· Able to remain calm, cool, collected, and courteous while dealing with potentially difficult, demanding, or distressed patients or family members

· Able to perform under the pressure of a high-volume office

· Able to reach, stoop, bend, kneel, and crouch at times

Job duties:

· Checking patients in, including verifying account balances, verifying insurance, and updating demographic information, all with a high degree of accuracy

· Researching bad addresses to obtain a good address for returned mail

· Accept patient payments consisting of cash, check, and credit cards and post them to the patient’s account, including collecting old balances

· Balance and reconcile all money collected daily

· Scheduling appointments

· Answering telephone calls, voice mails, and electronic patient messages, or routing them to the appropriate person

· Placing electronic faxes in the patient’s chart and forwarding to the appropriate person

· Assisting patients with questions as appropriate, or referring them to the appropriate staff member for their question

· Participating in orientation and/or training of new employees if requested

· Crosstraining to work in other areas as applicable

· Occasional lifting of supplies and equipment up to approximately 20 lbs

· Performing any other duties as assigned or as necessary to make the office run smoothly

Required qualifications:

· High school diploma or equivalent

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Healthcare setting:

• Outpatient

Medical specialties:

• Primary Care

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Sumter, SC 29150 (Required)

Ability to Relocate:

• Sumter, SC 29150: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16