What are the responsibilities and job description for the Office Manager / Lead Veterinary Receptionist position at Magnolia Veterinary Hospital?
At Magnolia Veterinary Hospital, our veterinarian and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain our patients optimal health.
We offer a wide range of veterinary services from wellness and vaccination programs to prevent illnesses, animal medical services for diagnosing and treating health conditions, general surgery including spay and neuter, dental cleanings and treatment to avoid serious dental diseases and so much more.
To learn more about us click Magnolia Veterinary Hospital!
Come visit and check us out.... you won't want to leave!
Job Description
We’re looking for a dynamic, detail-oriented Office Manager / Lead Veterinary Receptionist to join our front office team! This hybrid role is perfect for a seasoned CSR who thrives in a fast-paced veterinary setting and is ready to take on more responsibility—or someone with office management experience who enjoys staying hands-on at the front desk.
What You'll Do:
- Provide exceptional customer service at the front desk—answer phones, schedule appointments, check-in/out patients
- Lead and support the front office team to ensure smooth daily operations
- Assist with training, scheduling, and performance support for other CSRs
- Manage administrative tasks like ordering office supplies, organizing records, and supporting hospital leadership
- Foster a warm, professional, and efficient environment for clients, patients, and team members
Qualifications
You Might Be a Great Fit If You:
- Have 2 years of veterinary client service experience (required)
- Are confident using veterinary practice software (we use [your software name])
- Are highly organized, self-motivated, and calm under pressure
- Love helping pets and people and want to make a meaningful impact behind the scenes
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
- Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
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