What are the responsibilities and job description for the AGM position at Mahon Hospitality Group?
Mahon hospitality is looking to hire an assistant GM for one of its newest location located in midtown Manhattan close to Rockfeller Center.
He/She must have 6 Year of experience in hospitality and be proficient in R365.
He/She must have 6 Year of experience in hospitality and be proficient in R365.
- Staff Management:
- Recruit, hire, train, and mentor new employees.
- Create staff schedules, assign sections, and manage shift coverage.
- Monitor staff performance, provide feedback, and resolve employee conflicts.
- Ensure proper staffing levels for guest service and operational needs.
- Operations & Maintenance:
- Oversee daily operations, including opening and closing procedures.
- Ensure facility cleanliness and adherence to food safety and sanitation standards.
- Manage inventory, order supplies, and control food/labor costs.
- Handle equipment maintenance and facility management.
- Customer Service:
- Resolve guest questions, complaints, and grievances professionally.
- Gather guest feedback and ensure a positive dining experience.
- Act as the face of the restaurant, building relationships with patrons.
- Financial & Administrative:
- Assist with budgeting, payroll, and financial reporting (sales, costs).
- Handle cash management, register balancing, and banking procedures.
- Ensure compliance with all company policies, procedures, and legal regulations.
- Support for General Manager:
- Assist the GM in achieving restaurant goals for service, operations, and financials.
- Fill in for any role (server, line cook, etc.) as needed.
- Communicate effectively with management and kitchen staf
Salary : $75,000 - $80,000