What are the responsibilities and job description for the Sales/Office Manager position at Maid Brigade of NW Houston?
Do you excel in client care? Are you looking for a fast paced challenging environment?
Maid Brigade of Northwest Houston, a locally owned and operated location of the Maid Brigade franchise system, is seeking a bilingual (English/Spanish) individual for inside sales, customer service, and management duties. Maid Brigade is a national franchise with over 65 locations across the US. Maid Brigade of Northwest Houston is one of the fastest growing locations in the Maid Brigade franchise system. This position offers both job security and growth opportunity for the right individual.
Daily duties in this fast paced environment include incoming sales calls, incoming customer service calls, prospective employee calls, scheduling, book keeping, data entry and providing assistance for the maids when they call the office. Any experience in sales, management, and/or customer service would be helpful. Since many of the employees and prospective employees speak Spanish being bilingual in English and Spanish is important.
The primary responsibilities of this position are:
- To insure that all potential and current customer communications are handled in a consistent and thorough manner. It requires that you build a relationship with customers in order to maintain their satisfaction.
- The sales calls are considered warm sales as they are incoming calls and outgoing calls to prospects who inquire quotes on our website. There is no cold calling.
- Manage the day to day office activities (Scheduling, monitoring cleaning teams, solving problems etc)
You must have extraordinary people and communication skills via telephone, text and internet to interact with existing and potential clients. Grammar and verbal skills must be top notch. You must have good computers skills. You should be able to type at least 45 WPM. Rapid typing skills are important, as you will be entering information regarding your clients as you speak with them on the telephone. So, your typing should be “natural” enough that you can speak to a client and type notes regarding what they are saying without sounding distracted.
We offer a small casual office environment, Monday through Friday work schedule, weekly pay, sales commissions, paid vacations and holidays.
Maid Brigade is an equal opportunity employer.