Maid Right Hourly house cleaner

POSITION SCOPE: Home Cleaning Professional Cleaners will be trained and managed by the Quality Assurance Manager/Regional Office. The successful, long-term Cleaner is attracted to the family-friendly hours, having your trust, the authority to work independently, and good relationships with their co-workers and long-term customers.

ESSENTIAL DUTIES:

• Maintain an appearance and demeanor consistent with the MAID RIGHT image
• Communicate with the Quality Assurance Manager/Regional Office to accept new jobs, provide feedback on current jobs, etc.
• Clean homes to the quality level of the MAID RIGHT brand
• Inspect your own and your teams work in customers' homes to ensure it is complete, thorough and meets MAID RIGHT quality standards and meets or exceeds customers' expectations
• Ensure that customers' houses are locked and secure upon leaving
• Ensure the proper and safe handling of customers' keys
• Ensure that you always properly care for customers' property
• Document and resolve all problems, suggestions or customer comments, hazards, injuries, safety violations, breakage, damage, etc.
• Fulfill all the essential functions of a Cleaner

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:

• Demonstrated ability to follow directions
• Demonstrate ability to work with high level of safety and professionalism
• Maintain acceptable level of cleanliness and hygienic appearance
• Acceptable driving report and proof of valid driver's license and insurance
• Agility - Cleaners must stoop, bend, kneel, stretch, lift and carry in a manner consistent with normal housekeeping activities such as vacuuming, wiping, polishing, scrubbing, etc.
• Standard business hours -- Cleaners must adhere to, maintain and be available to work the required customer service business hours established without tardiness, interruption, or early departure (Typically Monday through Friday).
• System - Cleaners must use approved equipment and supplies and learn, understand, remember and execute the required cleaning tasks, sequences, procedures and precautions defined in the MAID RIGHT system.
• Bonding/Employee Dishonesty - All employees of a MAID RIGHT franchise must be bonded and insured against employee dishonesty so that they cannot have any record of known dishonest acts or convictions for criminal or felonious acts.

PHYSICAL AND MENTAL REQUIREMENTS:

• Manual dexterity to operate a variety of cleaning equipment
• Ability to lift 15 pounds for equipment loading and unloading

ENVIRONMENTAL EXPOSURE:

• Chemicals typically found in cleaning solutions
• Air conditioned/heated home/apartment
• Low to medium noise levels such as that typical of cleaning equipment operations
• Lighting as found in typical home environments

This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.