What are the responsibilities and job description for the Water Care Technician (entry level) position at Mainely Tubs?
Description:
Are you ready to launch your career in Hot Tub and water care services? Mainely Tubs, New England’s leading hot tub dealership, is looking for motivated, customer-service oriented individuals to join our amazing team of water care and service technicians. We provide all the training! We also provide you with a Company vehicle, and on most days you will be dispatched directly from your home to your first customer. Work orders will be assigned and updated through a company provided iPhone, using the latest software in our industry.
Key Responsibilities:
- Water Chemistry Mastery: Service and maintain water chemistry in hot tubs and swim spas at customer locations, ensuring optimal performance.
- Customer Connection: Communicate with customers in a friendly and professional manner, discussing additional services and providing pricing.
- Contract Caretaker: Provide water care service to our maintenance contract customers at their homes, ensuring their aquatic havens remain a source of relaxation.
- Educate and Elevate: Educate customers on proper water care practices. Share your knowledge and passion for aquatic wellness.
- Winterization Specialist: Execute winterization processes to safeguard hot tubs and spas during colder months, ensuring year-round customer satisfaction.
- Customer-Focused Attitude: You’re not just a technician; you’re an ambassador of relaxation. Approach every customer interaction with a friendly and helpful demeanor.
- Mechanical Aptitude: Technical proficiency with carpentry, plumbing, and electrical experience is desirable, particularly for Mid-Level Technician applicants.
- Road-Ready: Possess a clean driving record and a valid driver’s license to ensure safe transportation of equipment.
- Strength and Stamina: Ability to lift and carry 50 lbs, loading and unloading from the company vehicle to hot tubs, sometimes covering distance on foot.
- Weather-Ready: From sunny days to snowy landscapes, work comfortably independently in all weather and climate conditions to ensure our customers’ aquatic experiences are consistently exceptional.
