Benefits Assistant

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

• Conducts first day orientation for new employees regarding company policies, procedures and benefits. Ensures completion of all necessary employment paperwork and other related duties. Responsible for compliance with immigration laws through proper documentation from new hires within specified time limitations, and monitoring compliance by out of state locations.

• Stays well-informed on Salem Five’s benefits to advise employees.

• May serve as a liaison between employees and benefit providers when necessary to resolve problems, answer questions, and provide additional information. Performs enrollment/changes/termination activities.

• Serves as a resource for managers and employees with questions about FMLA and other leaves of absence regarding eligibility, STD, LTD, return to work, etc.

• Maintains benefit information in electronic and hard copy personnel files.

• Files all employee benefits information and other Human Resource records.

• Responsible for completing due diligence on all new and existing Benefit Related Vendors.

• Responsible for new hire Onboarding in UltiPro and ensure all documents are processed before new employee’s first day of employment.

• Updates the Business Continuity Program employee records in support of the company’s Risk Management function. 

• Assists with benefit administration and record keeping including reconciliations of monthly invoices and reporting for 401(k) Plan, Pension Plan, Medical, Dental and Vision Insurance, Life, Short Term and Long Term Disability Insurance, AD&D and Travel Accident Insurance, voluntary benefits plans, Flexible Spending Accounts, Health Savings Accounts and EAP for Salem Five and its subsidiaries.

• Assists with the administration of COBRA, ACA, HIPAA, FMLA and Salem Five’s compliance with these regulations.

• Assists with all open enrollment activity including creation of yearly open enrollment sessions, monitoring and reporting.

• Monitors all vendor carrier files and resolves any issues as needed.

• Updates benefit information and approves life events in the HRIS system and in benefits provider systems (e.g. UltiPro) when necessary. May generate reports on HRIS for benefit reconciliation, surveys, and senior management.
• Assists with Workers Compensation administration. Files and administers Workers' Comp claims with insurance carrier and state. Communicates with employees and medical care providers when necessary.    
• Actively participates in the organization of employee events including the Health & Benefits Fair, Company Outing, Service Recognition, and NSMC Cancer Walk.

• Responsible for periodic I9 audits and organized I9 records

• Assist with UAM notices in a timely manner.

• Responsible for the Point Guard access system by providing new employee access cards or addressing card issues.

• Ensures up-to-date recordkeeping for employees’ external seminars/conferences (obtaining required approvals, registrations and payments).  Responsible for employee tuition reimbursement in accordance with bank policy.

• Is aware of employment benefits trends and regulatory issues through HR publications, participation in projects and surveys, vendor contacts, employer networks and continuing education.
• Provides back-up coverage to the Executive area to answer telephones or provide support as requested.

• Serves as back-up to the Human Resource Assistant function.
• Undertakes any duties in a backup capacity deemed necessary by the Human Resources management in order to facilitate vacations/absences in the department.
• Demonstrates commitment to Salem Five’s core values.
• Demonstrates compliance with banking laws and regulations as defined in company policies and procedures pertinent to position.
• Demonstrates regular attendance which is essential to this position.
• Assumes additional responsibilities as requested.

Who We Are: Join an organization that prioritizes innovation, customer service and supporting the communities we serve. Love the people you work with while participating in and helping to shape our collaborative environment. When you join Salem Five, you become part of a growing, regional financial services company. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

 Why Salem Five: We’ve been around since 1855 – which means we will be around a lot longer – but we also know what it takes to be competitive in this day and age.  We pride ourselves in being one of the first banks on the internet and continually try and push ourselves to offer the latest in online and mobile banking to serve our customers in whichever channel they prefer. Whether it be a virtual assistant via our website, obtaining cash at ATMs without a card present, or going through the mortgage process via our digital app, we want to offer the digital experiences that customers want. Continued company growth offers opportunities for individual growth.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

Benefits/Incentives:  Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more

Salary Range:            Competitive Base 

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.