Business Analyst

BUSINESS ANALYST

Position Overview

We're seeking a Business Analyst to serve as the critical bridge between our business teams and technology systems. You'll be the go-to expert for our Business Intelligence, PLM, and ERP platforms, ensuring that systems work seamlessly to support decision-making across the organization. This role is ideal for a self-motivated problem solver who enjoys collaborating with diverse stakeholders to optimize systems, streamline workflows, and drive measurable business impact. You'll work cross-functionally on projects that directly improve strategic planning and operational efficiency.

What You'll Do

· Champion system excellence: Maintain and enhance information systems supporting sales operations, financial reporting, product development, sourcing, and distribution, ensuring data integrity and maximum business value.

· Master product data management: Align product master data across all systems to enable accurate, real-time decision-making and operational efficiency.

· Drive continuous improvement: Identify and implement enhancements that strengthen business processes and ensure comprehensive product information availability.

· Ensure quality delivery: Develop and execute test scripts that validate business requirements and system functionality.

· Enable business users: Provide responsive technical support to diverse teams, ensuring systems meet their evolving needs.

· Solve problems proactively: Troubleshoot issues raised by business teams and escalate appropriately to maintain productivity.

· Manage system access: Perform administrative functions including user security and permissions management.

· Expand integration capabilities: Identify opportunities to connect systems through web services, database integrations, and other technical solutions.

Education and Experience

· Bachelor's degree or equivalent hands-on administrator experience

· 3 years in the apparel industry

· 3 years as a business analyst (PLM implementation/administration experience is a strong plus)

· Solid understanding of PLM, Business Intelligence, and ERP software ecosystems

· Familiarity with Centric PLM, Exenta ERP, and Qlik Sense is highly desirable

· Strong communication skills—you can translate technical concepts for non-technical audiences

· Self-motivated, collaborative approach to problem-solving