Healthcare Representative

Job Title: Representative II - Provider Network Services

Location: Scottsdale, AZ 85260

Schedule: Monday - Friday, 7:00 AM - 3:30 PM (Flexible start/end times for 8-hour shifts)

Pay Rate: $16.39/Hourly (W-2)

Position Summary

We are looking for a Representative II to join our Provider Network Services team. This position will support the RFI Team, handling time-sensitive requests required by law, as well as providing assistance to the Pharmacy Credentialing Team. The role involves handling confidential patient information and requires adherence to HIPAA regulations, data entry, and collaboration with various teams.

Key Responsibilities

• Support the RFI Team in managing time-sensitive legal requests.
• Assist the Pharmacy Credentialing Team with workloads to meet internal and external goals.
• Maintain compliance with CMS and department standards.
• Handle confidential patient information and adhere to HIPAA regulations.
• Perform extensive data entry and manage workloads efficiently.
• Provide customer service support and assist in administrative tasks.
• Utilize Microsoft Office (Outlook, Word, Excel) and basic scanning (Xerox) systems.
  
  

Qualifications

• Must have knowledge of HIPAA regulations.
• 1 years of customer service experience.
• Basic proficiency in Microsoft Office products (Outlook, Word, Excel).
• Experience working in corporate environments.
• Organizational skills to prioritize tasks effectively.
• Basic experience with Xerox scanning systems.
• High school diploma or GED required.
  
  

Additional Details

• Interview Process: Video conference via Microsoft Teams. The candidate will receive an invite via email with phone support in case of technical difficulties.
• Occasional voluntary overtime available; may include nights, weekends, and holiday coverage.
  
  

Pay Rate: $16.39/Hourly (W-2)