What are the responsibilities and job description for the Parts & Accessories Specialist position at Mandal Buick GMC?
Job Summary
Mandal Buick GMC is seeking a full-time Parts & Accessories Specialist to join our team in Diberville, Mississippi. The Parts & Accessories Specialist will provide excellent customer service and sales assistance for customers and staff by helping with product selection, order management, and stock control. The Parts & Accessories Specialist must have a proven record of selling auto parts and a working knowledge of product availability and pricing.
Compensation & Benefits
Compensation for this role will be based on experience and performance in a salary program. Mandal Buick GMC offers its employees a competitive benefits package, including medical, dental, vision, life insurance, paid vacation, and 401(k) plan.
Responsibilities
• Deliver outstanding customer service for all internal and external customers
• Assist in the selection, order placement, and tracking of parts and accessories
• Maintain up-to-date customer information and follow-up paperwork
• Proactively resolve any customer complaints or queries
• Monitor stock levels and ordering of products
• Maintain accurate inventory records using computer systems
• Assist with other company promotional opportunities for sales and marketing
Requirements
• High school diploma or equivalent
• 5 years of customer service related experience in the automotive industry
• Computer literate and have working knowledge of Microsoft Office
• Proven track record of success in parts sales
• Excellent communication, organizational, and interpersonal skills
• Ability to work independently and as part of a team
EEOC Statement
Mandal Buick GMC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected category. We celebrate diversity and are committed to creating an inclusive environment for all employees.