What are the responsibilities and job description for the Senior Consultant position at Manhattan?
We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place.
JOB SUMMARY -
Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.
MINIMUM REQUIREMENTS -
- Experience working in a client/customer facing role within a supply chain or software organization.
- Experience with database troubleshooting (SQL).
- 3 years of experience deploying software.
- Experience with database troubleshooting (SQL).
- 3 years of experience deploying software.
- Up to 50% travel required.
EDUCATION REQUIREMENTS -
- Bachelors or foreign equivalent degree in computer science, engineering, business or related field.
Principal Duties and Responsibilities -
- Performs detailed design for client specific enhancements.
- Mentors other consultants.
- Proactively troubleshoots and resolves issues that arise during the implementation. Updates and maintains the project issues list, which includes prioritizing the issues.
- Works with customer to test and implement interfaces between MA products or external systems.
- Works directly with the customer project team (primarily onsite) during configuration, testing, training, and implementation. Leads parts of the CRP.
- Participates in project status meetings.
- Minimum of 50% travel required.
ADDITIONAL CHARACTERISTICS -
- Possesses and applies broad knowledge of principles, practices, and procedures of a particular product or platform to the completion of moderately complex assignments.
- Has basic knowledge of additional products or platforms.
- Works independently on larger, moderately complex projects/assignments that have direct impact on department and area results. Receives guidance only on unusual complex problems or issues.
- Errors in judgment or failure to achieve results may cause delays in program schedules and may require some expenditure of resources to rectify.
- Performs professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Identifies problems and possible solutions and takes appropriate action to resolve.
- Plans most aspects of work within specified deadlines with some need to change the priorities.
- Experience with database troubleshooting (SQL).
- 3 years of experience deploying software.
Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer
opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and
perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
completed.
Manhattan Associates is at the forefront of the most innovative supply chain technologies in the industry. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates opportunity for growth. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.