What are the responsibilities and job description for the Technical Trainer II position at Manpower Group Inc.?
Experis IT ManpowerGroup has partnered with a leading Health Insurance Company in the Columbia, SC - Onsite for a Technical Trainer II role to assist their team. This is an on-site role.
Industry : Health Insurance Company
Title : Technical Trainer II
Location : Columbia, SC - Onsite
Duration : 6 months
Shift : M-F 8am-5pm
Description
Duties : Develop documentation for custom applications and packaged applications, using a variety of mediums as needed. Deliver training to a variety of audiences. Identify needed accesses and modifications for the training system environment.
- 25% Create and deliver training and development programs to all levels of end-users and IT professionals.
- 25% Code, test, and debug programs specifically for training.
- 25% Work closely with both I / t and the business to understand system and training needs for applications and packages supported.
- 25% Participate in the training needs assessment process and vendor selection.
Skills : Required Skills and Abilities : In-depth knowledge and experience in relevant productivity tools and standard packages. Understand appropriate development methodologies. Understand and apply adult learning principles. Design training programs, classes, workshops, computer-based training, and online help. Understand the complex technical environment of the organization. In-depth knowledge of systems, applications, and programming languages. Required Software and Other Tools : Classroom and standard office equipment. Work Environment : Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Education : Required Education : Bachelor's or Master's degree Computer Information Systems / Technology, Instructional Technology, Education, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Instructional Technology, Computer Science, Information Technology, Education or other job related degree Required Work Experience : 2 years Training experience, including I / T course development and delivery, and 3 years I / T technical experience with a Bachelors degree or equivalent, or 2 years Training experience, including I / T course development and delivery and 1 year I / T technical experience with a Masters degree.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.