What are the responsibilities and job description for the Monarch Wine Captain position at MAPLE HOSPITALITY GROUP?
Job Details
Job Location: DALLAS, TX
Salary Range: Undisclosed
Description
What You Will Do
- Be a presence on the floor, increase wine sales and wine service standards
- Work nightly service
- Responsible for section of dining room
- Touching all tables in section
- Running bottles to entire restaurant
- Opening bottles in assigned section
- Guest first mentality which means whoever has time to open the bottle, MUST open the bottle regardless of who sold it
- Assist Wine Director/Head Sommelier with all administrative duties
- Manage the daily activities necessary for maintenance and promotion of the restaurant’s wine collection
- Weekly inventory
- Receive wine on Tuesdays and Fridays
- Team will alternate coming in at 9am on shipment days
- Monitor the conditions of the wine cellar, ensuring optimal storage and organization
- Recommend and serve wine to guests according to their tastes and preferences
- Work independently and with a team inside established procedures associated with Maple and Ash
- Advise guests according to their personal needs (related to their taste, the food and wine pairing, the occasion or the budget)
- Time management will be shared between working nightly service on the floor as a key member of the front of house team and the management of your wine list
- Lead staff training on wine and other beverages by conducting tastings at pre-shift or teaching a class (will set up bi-monthly wine classes for staff
Qualifications
Who We Are Looking For
- Possesses an extensive knowledge of wine and be able to pair wines with items on the menu
- Must be able to present themselves professionally and confidently
- Naturally able to educate your guests and exhibit a level of expertise without being a salesperson
- Have a sensitive palette and extraordinary sense of smell
- Quick to react to complaints and unusual service situations, always putting guests’ needs first
- Team oriented – must be willing to support service captains on the floor
Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. Maple Hospitality Group does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.