Central Monitoring Desk Analyst

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Position Summary: 

The Central Monitoring Desk Analyst analyzes, directs, and optimizes the terminal operations in the L&S Terminals Organization using PI and associated software to ensure safety, product quality, and efficient operation per operating parameters, schedules, customer demand, and field data. They take direct action in response to operational problems; direct Terminal Operations, Maintenance, inventory reconciliation, Terminal automation system (Fuel-Facs) support, customers, and other business partners to ensure appropriate response to operational problems, including equipment malfunctions; ensure all policies and procedures are followed by the directed personnel; record these problems and remedies in detail on shift reports for distribution and review by affected personnel, and follow up as needed. 

  

The Central Monitoring Desk is staffed 24/7/365. Individuals work 12-hour shifts. Seven days are worked in fourteen days, working an average of 182 days in a given year. The shifts alternate from AM to PM, with expected PM shifts up to 50% of the work year.  The position requires a 3-year employment commitment to the CMD. This position is located in Findlay. Other Terminal locations will be considered for internal employees.

  

Job Responsibilities 

1. Analyzes, directs, and optimizes Terminal Operations using process monitoring software and other various applications, critical thinking and analytical/problem-solving skills to ensure safe, reliable, and cost-competitive operations under established policies and procedures.

2. Manages alarm notifications, which are created from RAN (remote alarm notification) system, by notifying appropriate local terminal operations based on alarm description.

  3. Utilizes the Hauler Portal to review and approve or deny trailers after normal business hours.

4. Supports field operations with the unattended third-party pipeline process by performing required FuelFacs tasks per procedure.

5. Provides driver refresher training for third-party drivers for 180-day lockout and TNG Cert Expire.

6. Provides strong customer service to internal and external business partners; ensures all policies and procedures are followed by the directed personnel; records all events in detail through ticket logging and distribution to affected personnel.

 7. Provides subject matter expertise on process monitoring software and associated applications to Terminal Operations and various business partners; ensures that process monitoring software and associated hardware, software and data communications are functioning properly.

8. Communicates and collaborates with Terminal Operations, Terminal Services, IT, Marketing, and other business partners to ensure that all parties are aware of critical operating information. 

9. Assists with creating, updating, and reviewing policies and procedures.  

 

Education and Experience 

• High school diploma or GED is required. 

• Bachelor’s degree is preferred. 

• Strong communication, analytical, and problem-solving skills required.

• Demonstrates analytical and communication skills necessary to handle day-to-day desk responsibilities.

• Excellent written and verbal communication skills are needed to work with both internal and external customers. 

• Attention to detail is essential to complete this job on a day-to-day basis. 

#LS

#Terminals

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Findlay, Ohio

Additional locations:

Job Requisition ID:

00010417

Location Address:

539 S Main St

Education:

High School (Required)

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at

talentacquisition@marathonpetroleum.com

. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 

Equal Opportunity Employer: Veteran / Disability

About the Company:
Marathon Petroleum