What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Marc Tedaldi - State Farm Agent?
Position Overview
Successful State Farm Insurance Agent located in New York City is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Marc Tedaldi, you will build and develop customer relationships to promote and service State Farm products including auto, home and life insurance. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Successful State Farm Insurance Agent located in New York City is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Marc Tedaldi, you will build and develop customer relationships to promote and service State Farm products including auto, home and life insurance. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Build sustainable relationships of trust through open and interactive communication
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, providing documents, claim submissions, payments and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Keep records of customer interactions, process customer accounts and file documents
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Training/coaching provided
- Growth potential/Opportunity for advancement within my agency
- Property & Casualty license is preferred, employee must be able to obtain license within 30 days of offer date
- At least 1 year of customer service or client-facing experience is required
- Bilingual English & Spanish Required
- People Oriented
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Proactive in problem solving
- Ability to work in a team environment
- Life & Health license is preferred, will eventually need to obtain
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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