What are the responsibilities and job description for the Sales and Catering Coordinator position at Marcus Hotels & Resorts?
Description
The Kimpton Hotel Monaco Pittsburgh has an exciting opportunity for a Sales & Catering Coordinator!
What You’ll Do
The Kimpton Hotel Monaco Pittsburgh sales team is looking for an energetic, personable and service oriented person to come on board as our Sales and Catering Coordinator. This person will be able to handle and prioritize multiple tasks and be a forward thinker in anticipating needs of the clients and the Sales and Catering team. The ideal candidate will be willing to learn all that he/she/they can about the hotel industry, customer service and sales and catering in order to help our team be the best in the industry.
We are People Pleasing People.
Marcus Hotels & Resorts is an Equal Opportunity Employer.
The Kimpton Hotel Monaco Pittsburgh has an exciting opportunity for a Sales & Catering Coordinator!
What You’ll Do
The Kimpton Hotel Monaco Pittsburgh sales team is looking for an energetic, personable and service oriented person to come on board as our Sales and Catering Coordinator. This person will be able to handle and prioritize multiple tasks and be a forward thinker in anticipating needs of the clients and the Sales and Catering team. The ideal candidate will be willing to learn all that he/she/they can about the hotel industry, customer service and sales and catering in order to help our team be the best in the industry.
- Responsible for compiling and sending out weekly reports to Sales Department and Executive Committee
- Sending out sales kits, brochures, client packages, as requested.
- Distributing contracts, files and forms
- Handling Invoices/Commissions for Sales department
- Maintaining the sales expense checkbook
- Distributing leads by Market Assignment
- Processing gift certificates (purchased, auctions, giveaways, etc).
- Answering phones and helping to qualify client needs
- Ordering all supplies pertinent to the sales office
- Assisting with obtaining parking variances for Group and Catering clients
- Assisting with all definite wedding blocks, as needed.
- Becoming proficient with the creation of custom booking links, intro emails, pick-up updates, cut-off warnings and suite management in Passkey
- Taking on special projects as assigned by the Director of Sales, Director of Catering, General Manager or sales team
- Processing paperwork for all Sales Department VIPs and create personalized amenities for return guests
- Creating and communicating group resume information through the proper channels of the Hotel (i.e., routing resumes, attending sales & staff meetings) to ensure meeting details and setups are properly maintained.
- Willing to learn to sell our semi-private dining space, which may be eligible for additional earning potential.
- Performing various administrative functions as assigned by Director of Sales or Director of Catering
- Becoming proficient on hotel systems: Delphi, MeetingBroker, Opera and Passkey etc.
- Tracking incoming package deliveries to hotel and distributing
- Knowledge of Microsoft Office/Word/Excel/PowerPoint
- Proficient with Social Media Platforms
- Database knowledge preferred
- Working Knowledge of Photoshop or Illustrator
- High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
We are People Pleasing People.
Marcus Hotels & Resorts is an Equal Opportunity Employer.