Social Media Assistant Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives in defined area.
• Develops organic social media strategy for multi-property region.
• Meets periodically with property leadership and attends marketing meetings to ensure that the property vision aligns with social, digital and web strategy
• Attends events and promotions to capture content, engage with guests, and promote the brand.
• Responsible for monitoring and upkeep of the property Facebook, Instagram, Twitter pages.
• Develops a paid social media content calendar, and executes postings based on the approved calendar.
• Maintains daily assigned workflow and follows through with execution of organic social media.
• Develops social media strategy for property and partners with all outlets on property to ensure strategy aligns with property mission.
• Monitors and responds to online reviews/reputation management for the property.
• Creates copy and imagery for organic social posts.
• Conducts social media and internet research activities for the property marketing team as applicable. Makes market recommendations according to research results.
• Partners with the Corporate Design Studio as needed for access to professional photo shoot assets and rights usage.
• Manages relationships with outside vendors to ensure timely, accurate, and cost-effective production campaigns.
• Partners with the property marketing team to submit requests for advertising collateral & media through InMotion.
• Provides organic social media analytics reporting as needed. Makes changes to organic, social strategy as needed.
• Adheres to all deadlines in accordance with content calendar and all other assignments.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
• Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.
• Other duties as assigned

BRING US YOUR BEST.

• Experience in multiple communication channels including direct mail, e-mail and social media required.
• Must have experience with social media best practices.
• Must have excellent verbal, written, and interpersonal skills.
• Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, and Outlook). Knowledge of InMotion, and Social Studio highly preferred.
• Strong client interface and presentation skills preferred.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have demonstrated ability to drive toward results.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Salary : $45,000