What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Mark Forgas - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
Customer Relations Representatives at Mark Forgas State Farm work directly with our customers in a service-oriented capacity. Individuals will also partner with Sales representatives to improve efficiency of onboarding new customers.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
- Bonus based on performance
- Flexible schedule
ROLE DESCRIPTION:
Customer Relations Representatives at Mark Forgas State Farm work directly with our customers in a service-oriented capacity. Individuals will also partner with Sales representatives to improve efficiency of onboarding new customers.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Able to obtain Property and Casualty License
- Able to obtain a Life/Health License
- Able to achieve mutually agreed upon marketing goals
- Hourly plus Bonus Opportunities
- Growth potential/Opportunity for advancement within my office
Customer Relations Representative - State Farm Agent Team Member
Lizette Cochran - State Farm Agent -
Palm Harbor, FL
Customer Service Representative - State Farm Agent Team Member
Isaac Stuiso - State Farm Agent -
Dunedin, FL
