Administrative Assistant - State National

Company Information:

What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of

customer service and help maintain our position as a leader in the global marketplace.

Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.

Job Summary:

Provides administrative support for department and management including, but not limited to, preparing, revising, and developing documents; maintaining and/or monitoring calendars, files, e-mails, deadlines and appointments; making travel arrangements; procuring supplies and processing invoices; coordinating meetings; acting as a liaison to other departments; and completing assigned projects.

Essential Functions:

• Coordinates activities, including management of the supervisor’s calendar, requesting access to him/her based on an in-depth understanding of the supervisor’s priorities and needs, and his/her role within the Company framework.
• Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
• Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, including recommending vendors for services, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors.
• Compose correspondence; develop, review, and edit presentations and documentation; research and analyze associated issues and/or compile materials needed for presentation and/or decision making purposes.
• Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts, and arrange travel.
• Maintain office supplies and equipment; obtain vendor quotations, as needed. Coordinate office moves.
• Prioritizes, plans, coordinates, and/or oversees logistics for meetings and conferences with individuals and entities internal and external to the Company.
• Serve as the supervisor’s liaison to various internal and external constituencies including screening correspondence and telephone calls. Keeps the supervisor informed of all matters requiring his/her attention.
• Oversees and/or manages multiple projects; anticipate and track critical dates, events, and organizational issues for the executive; follow up with appropriate parties to ensure deadlines are met.
• Organizes and maintains the workings of the supervisor’s office. Take responsibility for filing systems and ensuring all pertinent information and supporting materials are retained.
• Acts on behalf of the supervisor in regards to establishing priorities and identifying and resolving problems.
• Compose and draft documents and correspondence for presentations, conferences, seminars, and reports; perform substantial editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various documents, displays, reports, brochures, social media, and/or websites.
• Create complex reports, spreadsheets, and charts which may utilize specialized software and systems.
• Oversees and/or processes a variety of financial transactions; reporting expenses of supervisor, departmental budget items, monitors office supplies and reconciles with budget, research, identify, and resolve discrepancies when necessary.
• Communicates with staff on behalf of supervisor regarding day-to-day work assignments and deadlines which are to be met.

Knowledge, Skills and Abilities:

• Advanced computer skills and demonstrated experience with office software and email applications.
• Demonstrated success in following through and completing projects.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to prioritize, multi-task, and assign work to others.
• Ability to take initiative and ownership of projects.
• Ability to routinely and independently exercise sound judgment in making decisions.

Education/Experience:

• Bachelor’s degree and seven years of relevant senior administrative experience, or an equivalent combination of education and relevant experience.

Please note: Markel has a phased approach for re-entry into our buildings that is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/ governmental requirements and recommendations. Effective 10/1/21 we have implemented a hybrid return to work strategy that allows for three days in the office every week.

“Why work for us?”

Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.

Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.

Commitment to open doors

Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee.

Entrepreneurial spirit

As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.