Demo

Senior Research Manager

MarketOnce
Boston, MA Full Time
POSTED ON 1/16/2025 CLOSED ON 4/17/2025

What are the responsibilities and job description for the Senior Research Manager position at MarketOnce?

About ROI Rocket :

At ROI Rocket, we empower businesses with the insights and strategies they need to excel in today's dynamic market. With decades of research expertise, we can deliver insights other firms can't through our proprietary audiences, highly trained research scientists, and advanced software development capabilities. We can even offer fulfillment and mailing services for in-home user testing. Whatever your research needs are, MarketOnce is here to help.

Our team is distinguished by their client-centric approach-treating each client's business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. ROI Rocket is part of the MarketOnce family of companies, which includes ROI Consultancy Services and eAccountable. Together, we strive to deliver unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from various locations across the US and Europe.

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us at MarketOnce and be part of a culture that drives meaningful results.

About the Opportunity :

We are seeking a seasoned Research Manager to design research studies, write proposals and conduct custom, qualitative research with an eye toward actionable reporting. A thorough understanding of quantitative research techniques, tools, processes, and procedures is essential. You must have strong interpersonal and organizational skills and be detail-oriented, flexible and above all, collaborative. In this role, you will be working closely with the VP of Custom Research, various research managers and the Director of Marketing Sciences as well as various data analysts and publishing department personnel.

What You'll Do :

  • Design custom quantitative research projects for clients across a wide variety of industries : these projects will vary not only by industry, but also by general approach (IDIs, online focus groups, CLTs, IHUTs, online surveys, etc.) and project type (CSAT / CX, concept testing, price elasticity, portfolio optimization, segmentation, etc.)
  • Write detailed proposals that cover the key objectives, recommended approach (and why), main deliverables / outputs, timing and budget
  • Develop research instruments, e.g., online surveys, with a clear sense of what the data will look like on the backend and how best to report them
  • Generate analysis and report specifications, e.g., banner points and associated statistical testing for data crosstabulations, scoring rubrics, advanced analyses (MaxDiff, DCM, etc.)
  • Analyze / interpret primary research results
  • Write PPT and other types of reports (memos, white papers, etc.) with an emphasis on storytelling
  • Provide professional development training for colleagues / junior staff

What We're Looking For :

  • 7 years of relevant experience as a Research Manager with a track record of high performance on quantitative studies, including progressive responsibilities
  • Strong organizational and time management skills with the ability to plan, prioritize, manage, and effectively deliver on multiple projects simultaneously with minimal supervision in a fast-paced environment
  • Understanding of research methodologies from sampling through advanced analytics like DCM
  • Creative research methodologies / designs
  • Strong knowledge of and experience with statistical packages like SPSS, R, WinCross and / or Excel
  • Superior customer focus, and willingness to work evenings and weekends as / if needed to support client needs
  • A positive and collaborative attitude, with a willingness to lead and support the development of team members across the organization
  • What We Offer :

  • Competitive salary : $112,000 - $140,000
  • Flexible vacation policy - take the time you need to recharge
  • Comprehensive health, vision & dental insurance
  • 401k with company contribution
  • Commuter benefits
  • Opportunity for career progression with plenty of room for personal growth
  • What to Expect :

  • 1st Round : 30-minute interview with the Recruiter, followed by an aptitude assessment within 24-48 hrs
  • 2nd Round : 60-minute interview with the Hiring Manager
  • 3rd Round : 2 hours of interviews with the Hiring Team, onsite unless the candidate is remote
  • MarketOnce will accept applications for this role on an ongoing basis

    MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.

    Salary : $112,000 - $140,000

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