What are the responsibilities and job description for the Community Manager position at Marketplace Homes?
Community Manager – Mulberry Farms
Position Summary
The Community Manager is responsible for leading and coordinating team members, daily operations, and resources to achieve financial and operational objectives. This role ensures compliance with company policies and industry regulations, including the Fair Housing Act, Americans with Disabilities Act, Fair Credit Reporting Act, and other applicable laws governing housing operations.
Qualifications
- Minimum 2 years of experience as a Community Manager or Property Manager in a multi-family housing environment.
- Proven ability to train and develop team members to align with company values and business objectives.
- Strong leadership, communication, and problem-solving skills to foster a positive community culture and enhance resident satisfaction.
- Previous experience with an active adult community (55 ) is encouraged
Key Responsibilities
Team Leadership & Performance Management
- Onboard and train team members while fostering professional growth and performance.
- Conduct regular meetings to align the team with community goals, discuss resident concerns, and ensure task completion.
- Promote a resident-focused culture by proactively addressing concerns, requests, and service issues.
Leasing & Community Engagement
- Drive occupancy and revenue by overseeing operational activities, conducting property tours, and implementing marketing strategies.
- Represent the property at events and outreach marketing initiatives, including occasional evening and weekend engagements.
Financial & Operational Management
- Analyze market trends and competitive landscapes to implement effective leasing and pricing strategies that optimize Net Operating Income (NOI).
- Prepare, review, and manage budgets, financial statements, rent collection, and deposits to ensure financial health.
- Enforce lease agreements, conduct unit inspections, and oversee collections, late fees, and eviction processes in compliance with regulations.
Property Maintenance & Compliance
- Conduct inspections of community grounds, buildings, and amenities to maintain high standards of safety, cleanliness, and curb appeal.
- Provide property performance updates and support owner/client relations.
Additional Responsibilities
- Maintain confidentiality of resident and staff information.
- Complete administrative, financial, and operational reports as required.
- Perform other duties as needed to ensure the success of the community and the brand.
This role is located on-site in Prescott Valley, and requires full time in office work. Additional on-call hours may be required.
Why Join Mulberry Farms?
Mulberry Farms brings back the charm of traditional neighborhoods for the active 55 community seeking a simpler way of life.
This is an exciting opportunity for a results-driven leader who thrives in a resident-focused environment. If you are passionate about property management and creating a thriving community, we invite you to apply!