Bilingual Collector

Bilingual Legal Collections Representative

Location: Chicago Loop – On-site – In office (not remote)

Our established creditors’ rights law firm, located in the heart of the Chicago Loop, is seeking a Bilingual Legal Collections Representative (Spanish/English) to join our dynamic team. This is an excellent opportunity for a motivated individual with strong communication, organizational, and interpersonal skills.

Key Responsibilities:

• Make outbound calls and receive inbound calls from consumers regarding delinquent
• accounts.
• Negotiate and establish payment arrangements in compliance with client and regulatory guidelines.
• Conduct skip tracing to locate consumers, employment information, assets, and ability to pay.
• Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and client specific requirements.
• Manage files throughout the legal process—from Summons and Complaint through Judgment and Post-Judgment enforcement.
• Prepare files for legal escalation when necessary.
• Maintain a high level of professionalism, discretion, and integrity.

Qualifications:

• Associate degree or equivalent relevant work experience.
• Minimum 2 years of customer service or collections experience (legal collections preferred).
• Proficient in Microsoft Office, especially Excel; strong computer and phone skills.
• In-depth understanding of the FDCPA and related regulatory compliance.
• Strong negotiation, problem-solving, and active listening skills.
• Detail-oriented with the ability to follow procedures and meet deadlines.

Fluency in Spanish and English is required.

If you're looking to grow your career in a fast-paced legal environment and make a direct impact on case outcomes, we encourage you to apply.

Monday - Friday

8:30am- 5:00pm

Hourly: $20-$23

Benefits:

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K - Matching

Paid Time Off

Paid Sick Leave