Director, Ecommerce

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800 Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe.

We are currently seeking a Director, Ecommerce to create impact and help support one of our agency’s largest clients in navigating the dynamic, fast-changing ecommerce landscape and implementing their ecommerce vision across their core customers including Walmart, Kroger, Amazon, Target, and Pet Specialty retailers. Candidates must reside in a commutable distance to one of Mars United Commerce’s hub locations: Detroit, Chicago, Cincinnati, New York, Denver, Minneapolis, Bentonville, Dallas, Seattle or Nashville. Bentonville preferred.

PRIMARY RESPONSIBILITIES:

• Provide thought leadership, impacting/contributing to client’s way of doing business with their key retailer on an ongoing basis
• Act as a change agent/impact player from both an internal and external perspective – contributing to both client and agency performance
• Build strong relationships with both client and retailers while working closely with cross-functional teams including consumer marketing, trade development, operations, merchandising, and category managers, directors, and buyers
• Identify opportunities on key ecommerce retailers and marketplace and share these learnings on an ongoing basis with internal cross-functional teams (i.e., Customer Development, Retail Media, Client Leadership)
• Identify and track emerging digital shelf trends and requirements and regularly develop and share educational content for clients and internal agency teams
• Advise clients and internal cross-functional team with BIC digital content strategies and best practices on key ecommerce platforms like Amazon.com, Walmart.com, and other leading online retailers and marketplaces
• Be the subject matter expert for ecommerce content and retailer requirements and continuously assess the definition of best-in-class content for client-specific categories across ecommerce platforms
• Ability to work with cross-functional teams to ensure there is an end-to-end understanding of processes, strategy, and the role of ecommerce content
• Partner with the internal creative team to ensure content strategies are developed according to project briefs and meet retailer requirements
• Coordinate and continuously optimize ecommerce content workflows, technology, and partnerships to ensure content for new products, content refreshes, and enhanced content is competitive and delivered on time to clients
• Partner with the VP, Ecommerce, and client teams to develop timelines aligned to content launch plans and implement efficient methodologies to speed the time to market while also delivering market-leading quality
  
  

SKILLSETS REQUIRED:

• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum of 8 years of ecommerce experience at a retailer, CPG, or marketing or advertising agency.
• Must have experience with managing digital shelf content on Amazon.com, Kroger.com, Target.com, and Walmart.com
• Strategic thinking in the ecommerce space
• Possess an entrepreneurial spirit and be a self-starter with a deep sense of accountability, creativity, resourcefulness, and a desire to collaborate and step in for the good of the team and the agency
• A wealth of industry knowledge including current trends, consumer packaged goods and retailer information, and business philosophies
• Motivational leadership, inspiring the team to deliver top performance every day against assigned business
• Dynamic personality and leadership skills, able to effectively engage and influence a variety of audiences
• Collaborative approach to teamwork and problem-solving
• Sound decision-making skills based in agency, client, and industry knowledge
• Passion for business and dissatisfaction with the status quo – always thinking of ways to improve and grow
• Strong listening skills and attention to detail
• Superior verbal, written, presentation, and interpersonal skills
  
  

Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.

Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.

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