What are the responsibilities and job description for the Product Solutions Manager position at MARSHALLTOWN COMPANY?
Job Details
Description
At MARSHALLTOWN, we pride ourselves on creating a healthy company culture where new and good ideas are embraced, where excellence and effort are rewarded, decisions are made efficiently, and where we have the resources available in our top-notch facilities to accomplish the goals in which we set out to achieve. Our team strives to problem-solve the constantly evolving needs that arise at our facilities. If being a part of a team that aims to manufacture superior quality tools, works hard, is nimble, and challenges the status quo, then joining the MARSHALLTOWN team is the right opportunity for you!
Position: Product Solutions Manager
The Product Solutions Manager will assist in the development and implementation of the brand, marketing, and product release strategies for MARSHALLTOWN as well as help facilitate the resolution of customer issues, complaints, and troubleshooting. This individual will leverage their prior experience and industry knowledge to support and collaborate with the marketing, customer service, product development, and sales departments. We are looking for a well-rounded candidate who is willing to learn and help us achieve our technical support, product development, and product solutions goals.
Key Responsibilities:
- Assist in the development and implementation of the MARSHALLTOWN’s brand, marketing, and product release strategies
- Develop an understanding of competitor pricing, sales, marketing and distribution
- Represent MARSHALLTOWN at industry trade shows
- Field test new products and recommend improvements or modifications
- Help facilitate the resolution of customer issues, complaints, and troubleshooting
- Conduct marketing research and competitive analysis as needed
- Collaborate with other departments to coordinate campaigns and product releases
- Help continuously develop the company’s brand and brand awareness
- Developing sales growth strategies
- Become an industry expert
- Organize and lead product training sessions
Qualifications
Qualifications:
- Bachelor’s degree and/or significant work experience in construction, or contractor supply environment—previous career in the trades or construction related field preferred
- Strong written, communication, and collaboration skills
- Ability to shift between B2B and B2C mindsets
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office
- Ability to organize and manage multiple priorities with high levels of accuracy
- Capacity to work effectively both independently and as part of a team
- Results-driven mindset and self-starter
MARSHALLTOWN offers comprehensive total rewards packages to include competitive wages, matching 401k retirement plans, Dental, Traditional and High Deductible Health Plans with employer HSA contributions, Life Insurance, and vacation eligibility, just to name a few.
MARSHALLTOWN is proud to provide equal employment opportunity to individuals regardless of race, ethnicity, color, creed, religion, gender, age, national origin, marital status, sexual orientation, gender identity or expression, genetic information, protected disability or veteran status, or any other characteristic protected by state, federal or local law.
