Patient Assistance Counselor

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Patient Assistance Counselor Cost Center: 101651100 Financial Counseling Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: JOB SUMMARY The Patient Assistance Counselor is responsible for interviewing, verifying insurance benefits, and following up with uninsured and under-insured patient referrals to assess and assist with their medical, social and financial needs. The individual reviews financial assistance applications to ensure program and financial requirements are met. The individual may calculate income and assets totals and determine level of financial assistance award according to protocol. The Patient Assistance Counselor maintains a thorough knowledge of health care coverage opportunities available through local, state or federal programs and assists with outreach and enrollment to bridge patients for health care coverage programs. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: High school diploma or equivalent. Preferred/Optional: Successful completion of a diagnosis, current procedural terminology (CPT) and medical terminology courses at time of hire. EXPERIENCE Minimum Required: Two years of experience in medical business office, health care setting or comparable experience required. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: For positions hired within the dental centers: Basic Life Support (BLS) awarded by the American Heart Association or the American Red Cross within one year of hire. Certified Application Counselor designation through the Centers for Medicare and Medicaid Services within the first 6 months of hire. Certified Application Counselor registration through the State of Wisconsin Office of Commissioner of Insurance within the first 6 months of hire. MMC- Eau Claire Campus 8-5pm variable Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We’re hiring! Use “remote” or “hybrid” as a keyword in the search to see our remote-eligible openings! When given the tools needed to excel, great things happen: connection with colleagues, recognition in the community, better care for our patients. All this is available with affordable living rich in leisure. Welcome to Marshfield Clinic Health System. Where career meets community. Positions listed as 30 hours per week or greater are offered the level 1 benefit package. Positions listed as 20 – 29 hours per week are offered the level 2 benefit package. Positions listed as less than 19 hours per week are non-benefited. Benefits for temporary positions vary. Details will be discussed in the interview process. At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here