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Residential Support Staff

Martin House, Inc.
Norwich, CT Part Time
POSTED ON 12/13/2024 CLOSED ON 1/3/2025

What are the responsibilities and job description for the Residential Support Staff position at Martin House, Inc.?

JOB DESCRIPTION: Martin House Housing Residential Support Staff

Position: Housing Residential Support Staff Reports to: Housing Director Classification: PT Sat and Sun 4a 4p

FLSA: Non-exempt (hourly) PT $17-$17.50

Supervisory Responsibilities: No

Summary

Residential Support Staff provide oversight of martin House and assist with meals, guest interaction, set-up and clean-up. Staff are responsible for maintaining the health and safety of previous homeless adults.

Responsibilities:

Must have current and valid drivers License

Monitor participant movement.

Maintain a safe, friendly, supportive and inviting environment.

Work compassionately with those who have difficulty engaging with service providers.

Effectively resolve conflicts among participants and de-escalate potentially violent situations.

Monitor participant activities and food distribution.

Set up and monitor rooms for cleanliness, insects, safety and assist residents when needed.

Ensure participants adhere to rules, especially related to behaviors that are unsafe – if necessary, notifying public safety personnel to help with clients who exhibit inappropriate or unsafe behaviors.

Respond appropriately to emergencies.

Maintain daily recordkeeping and reports.

Ensure the facility is maintained in a clean and orderly fashion.

Provide information to supervisor after each shift regarding the number of participants, any need for supplies, incident reports, etc.

Other duties as assigned.

Minimum Qualifications

Ability to work effectively with homeless individuals of diverse backgrounds and abilities.

Interest in helping volunteers and participants feel welcome while ensuring a safe environment.

Ability to develop rapport, provide information, and refer with sensitivity to cultural issues.

Display a high level of initiative, effort and commitment towards completing assignments efficiently.

Possess excellent time management skills and the ability to work with minimum supervision.

Preferred Qualifications

Previous experience with social services and/or homeless programs.

Position Requirements

Successful completion of background screening.

Reliable transportation.

Job Type: Part-time

Pay: $17.00 - $17.50 per hour

Expected hours: 16 per week

Benefits:

  • 401(k)
  • Flexible schedule
  • Paid time off
  • Referral program

Schedule:

  • Every weekend

People with a criminal record are encouraged to apply

Experience:

  • Caregiving: 1 year (Preferred)

License/Certification:

  • CPR Certification (Preferred)
  • Driver's License (Required)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Norwich, CT 06360 (Required)

Work Location: In person

Salary : $17 - $18

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