What are the responsibilities and job description for the Medical Receptionist - Pediatric Urgent Care Clinic position at Mary Bridge Children's Hospital & Health Network?
About Mary Bridge Children’s
Established in Tacoma, WA in 1955, MultiCare’s Mary Bridge Children’s Hospital has grown into a dedicated comprehensive regional network of health services for children. Serving more than 13 referring hospitals over 9 counties and backed by fully staffed services 24/7, Mary Bridge Children’s Hospital offers and supports primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU. Top performing and award-winning, Mary Bridge Children’s Hospital & Health Network specializes in meeting the health needs of kids every day.
FTE: 0.6, Shift: 12 hours, Schedule: Variable
Position Summary
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.Requirements
- Post high school office procedures preferred
- Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
- Customer service experience
- Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
Why Mary Bridge Children's?
- Mission-driven: Partnering for healing and a healthy future for our patients and the communities we serve
- Award-winning: Named “Top Children’s Hospital” by the Leapfrog Group in 2022
- Growing: New free standing children’s hospital opening in 2026
- Leading research: MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
- Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
- Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
- Explore our services at marybridge.org
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.38 - $26.46 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
