Sr. Director, Quality Assurance

We are seeking an experienced and self-motivated Sr. Director Global QA, reporting to the SVP-Operations & Supply Chain to work with our exceptional Quality team.

This position is responsible for strategic and tactical quality functions, including New Product Development QA, after-market QA, safety & regulatory compliance, quality improvement programs, quality policies & procedures, quality systems and quality culture. This position is for all Masimo Consumer global audio brands.

This role requires a team player with good organizational and planning skills, solid communications, and mentoring capabilities. The ideal candidate should have a passion for new technologies and innovations with a positive attitude and self-motivation. The Sr. Director is responsible for meeting and exceeding organizational project goals and objectives.

We are seeking an experienced and self-motivated Sr. Director Global QA, reporting to the SVP-Operations & Supply Chain to work with our exceptional team. This position is responsible for strategic and tactical quality functions, including New Product Development QA, after-market QA, safety & regulatory compliance, quality improvement programs, quality policies & procedures, quality systems and quality culture. This position is for all Masimo Consumer global audio brands.

This job requires a team player with good organizational and planning skills, solid communications, and mentoring capabilities. The ideal candidate should have a passion for new technologies and innovations with a positive attitude and self-motivation. The Sr. Director is responsible for meeting and exceeding organizational project goals and objectives.

Essential Responsibilities:

• Lead, direct and empower US and international QA teams in best practices for product development, supplier QA, safety & regulatory compliance and after-market quality.
• Create and implement QA systems for policies, procedures, standards and supplier agreements.
• Oversee product validation and verification process.
• Define KPIs and targets for tracking quality trends and implementing solutions to areas needing improvement. Monitor trends in quality and throughout product lifecycle including field failures. Keeps management abreast of quality levels and status.
• Use working knowledge of quality tools such as CAPA/8D, brainstorming, histograms, pareto charts, fishbone diagrams, flowcharts, FMEA, etc. to collect, analyze and interpret data to improve product quality, system management and process efficiencies.
• Develop and maintain systems for ensuring products meet internal requirements and customer expectations with superior quality and reliability while working within budget and controlling waste.
• Communicate and work closely with all levels of the organizations on corporate initiatives.
• Promote quality culture and awareness for quality & company initiatives to drive product/process improvements and increased customer experience.
• Lead Field Product Safety Team in investigation, documentation, corrective actions and interfacing with internal legal team.
• Maintain and expand cost of poor quality (COPQ) program.
• Prepare budgets and ongoing resource/staffing requirements.
• Keep ahead of industry’s development and apply best practices to areas of improvement.

Required Qualifications:

• 15 years of experience in a global manufacturing environment and new product development milestone system.
• 5 years of upper management experience, leading departmental managers/supervisors.
• 5 years of product testing/validation experience.
• Minimum bachelor’s degree in mechanical/electrical/acoustic/quality engineering, business management or related field.
• Strong judgement and ability for problem solving using cross-functional collaboration to analyze situations and information leading to continuous improvements.
• Excellent interpersonal and communication skills.
• Ability to work with global teams in a culturally diverse environment.
• Ability to work within cross-functional teams (as a team member and leader).
• Familiarity with Microsoft Office suite – Outlook, Teams, Word, Excel, Visio and PowerPoint.
• Demonstrates high levels of energy and enthusiasm to accomplish goals
• Assumes accountability to deliver on commitments.
• Occasional domestic and international travel required (~5-10%).

Preferred Qualifications:

• Preferred knowledge of consumer electronics and consumer audio products.
• Preferred knowledge of global safety & regulatory requirements and practices associated with consumer electronics.
• Preferred industry certifications in quality management, quality engineering, Lean/Six Sigma.
• The ideal candidate for this role will be an experienced planning professional who is a strong communicator.

Salary Range:

The anticipated salary range for this position is $155,000 - $195,000 plus benefits. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience. This position also qualifies for up to 25% AIP bonus based on company, department, and individual performance

Why Masimo Consumer

We employ more than 1,800 associates in 18 countries, empowering us to take our brands to new heights. Masimo Consumer has a global face and a sales presence in over 130 countries with manufacturing, supply chains, distribution channels and associates in the United States, Europe, Japan, China, and other parts of Asia.

High visibility, broad impact. This is a high growth, changing environment, and you will have the opportunity to really make an impact on our systems and processes and how we enhance them. In addition to being exposed to new projects and learning new skills, this role also positions you to interact with a variety of departments, teams and leadership groups on a global basis.

Great time to join. We are proud to provide premium audio/video experiences to both commercial and consumer markets and, we're experiencing healthy growth. When you've proved yourself a star and are ready for the next career step, the opportunities will be there.

Cultural experience. You will have regular exposure to many cultures. We're in over 130 countries, so you're not just focused on one culture, but will enjoy working with many.

Building on success. Our growing portfolio of premium audio and video products and the new consumer health line delivers the best in design, technology, innovation and performance to a variety of customers who seek to enrich the moment with pure sound and vision. Our well-respected products continuously win industry awards and accolades. We are investing in growth and expanding our product lines, distribution channels and markets, and our teams, making this an exciting time to be part of Masimo Consumer.

Excellent compensation, benefits and work environment. In addition to a competitive salary, attractive incentive program, we offer a collaborative work environment and professional development opportunities. Join MASIMO CONSUMER and let’s build an even greater company together!

Masimo Consumer is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.