What are the responsibilities and job description for the Operations Coordinator, Home Hospital position at Mass General Brigham Healthcare at Home?
Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
Prepare and maintain operational documentation, including reports, records, and meeting minutes.
Support the implementation and monitoring of operational policies and procedures.
Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
Provide exceptional customer service to patients, visitors, and hospital staff.
Address and resolve operational issues or concerns in a timely and efficient manner.
Performs other duties as assigned
Complies with all policies and standards
High School Diploma or Equivalent required and
Associate's Degree Related Field of Study preferred
Knowledge, Skills and Abilities
Strong organizational and time management skills with attention to detail.
Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
Ability to handle multiple tasks simultaneously and prioritize effectively.
Basic understanding of hospital operations and regulatory requirements is a plus.
Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
PHH is committed to diversity in the workplace which begins with respect and opportunity for all. PHH takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law.