What are the responsibilities and job description for the Sales & Customer Service Associate position at Massage Envy?
Overview
Where Better Careers Begin!Massage Envy Midtowne Little Rock: 209 N. University Ave., STE 200, Little Rock, AR 72205
Where Better Careers Begin!Massage Envy - Midtowne Little Rock
Do you enjoy meeting new people and helping them on their wellness journey? Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you!
Perks & Pay:
Competitive pay starting at $14/hour -$17/hour plus sales commision and bonus opportunities!
- Monthly opportunities for bonus pay based on sales and performance
- Generous Paid time off for full time employees
- Flexible scheduling for a better work/life balance
- In-depth product and service training
- Employee discounts off all products
- Free and discounted services
Qualified Candidates:
- Successful candidates are those who exude confidence and a sincere desire to bring positive energy to clients and coworkers
- Can multitask and use critical thinking and math skills in a fast paced atmosphere
- Have great people skills and can quickly establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
- Are unflappable in the face of a customer complaint with the ability to de-escalate situations
- Can work independently without supervision while still maintaining excellence in clinic operations and customer service
- Have experience with a variety of computer software and can quickly learn how to use a robust point-of-sale system
Day-to-Day:
- Ensure that EVERY client has a positive experience
- Prioritize new guests and selling the Wellness Membership to every guest (membership sales is required)
- Provide outstanding customer service
- Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on customer goals
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
- Follow daily cleaning and infection control procedures to keep the clinic running smoothly
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
Salary
$14.00 - $16.00 per hourJob ID
2025-239939Salary : $14 - $16
